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Troubleshooting Steps for When Your Mac Wont Print

There’s little more frustrating than being unable to print a document when you need it. You choose File > Print, and nothing happens. Or, worse, macOS looks like it’s printing, so you focus on some other task, only to realize 20 minutes later that nothing has come out of the printer. Now what? Try these troubleshooting steps.​ Check the Printer’s Print Queue App Whenever you print, the printer’s Print Queue app appears in your Dock, named for the printer. (If it doesn’t, open System Preferences > Printers & Scanners, select...

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COVID-19 Update - DC, MD & VA ALL Issue mandatory stay at home orders

At 3:00pm ET today Maryland’s Governor Larry Hogan, used the emergency broadcast system to alert all MD residents that there is now as of 8pm ET on March 30th, 2020 a stay at home mandate starting at 8pm ET. Public Safety Alert Public Health Emergency Announcement: Gov. Hogan issued a Stay-at-Home Order, effective at 8pm tonight. No Marylander should leave their home unless it is for an essential reason. Gatherings are limited to 10 or fewer. Grocery stores and essential services remain open. We are counting on you to help...

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COVID-19 update & introducing a new support channel, SMS!

To our valued clients, This is an unprecedented time in our history. The COVID-19 pandemic is having an impact on the health of our loved ones, the businesses we rely upon, the health of the global economy, and the way we live our daily lives. As we all continue to navigate through these unique and evolving challenges, we want you to know that Grove Technologies is still here for your technical support needs. Currently, there are no cases of the virus reported among employees of Grove Technologies. The safety of...

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How to Choose Between iCloud Photos and My Photo Stream

For quite a few years, Apple enabled users to download their iPhone or iPad photos to their Macs with a service called My Photo Stream. It wasn’t perfect, but it was free, and it did a decent job of ensuring that photos you took on your iPhone or iPad would end up on your Mac. Then Apple introduced iCloud Photo Library, later renamed to iCloud Photos, which is a full-featured cloud-based photo syncing service. However, because it stores all your photos in the cloud, most people need to purchase more...

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Disable or Remap the Caps Lock Key to Avoid Accidental ALL CAPS

As you undoubtedly know, TYPING IN ALL CAPS is considered shouting on the Internet. Doesn’t it bug you when you accidentally tap the Caps Lock key and start writing in uppercase? The Caps Lock key is vestigial—it was invented as a “Shift lock” key to make it easier to type the second characters on the keys of a mechanical typewriter without also holding down the Shift key the entire time. It’s seldom useful on a computer; Google replaced it with a Search key on Chromebook keyboards. It still appears on...

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Set Your Preferred Name and Photo for Messages in iOS 13

In your list of conversations in Messages, you probably have lots of people who have generic icons next to their names or numbers. You likely look like that to other people as well, but a new feature in iOS 13 lets you share your preferred name and avatar picture with other iMessage users (blue-bubble friends). In Messages, first tap the ••• button and then Edit Name and Photo. Then, in the activity view that appears, tap Edit under your photo to select a new photo and set your name as...

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